Read what our clients and their families say about us.
"I would like to thank you all for all the care you gave me. I will miss all of you."
–Harriet, former Poplar Place resident
"Excellent care, good food, clean facility; needs are met!"
–Shirley Kruppe, Guardian
"The Brotoloc North staff goes above and beyond. We appreciate what you do."
–John Obernberger, Guardian's Significant Other
"We're very happy that the Brotoloc North staff took our son to the Christmas party at Weston Lanes. He had a real good time, especially eating snacks and drinking pop. One of the Brotoloc North staff even put our family pictures in frames to display in his room. We thought that was real nice."
–Ron and Jody Geier, Guardians
"I think your organization has made Dale's life happy and enjoyable! You have all had her best interests at heart. She can be a difficult person at times, but you have always treated her with love and respect. I appreciate the calls you make to inform me of problems and listening to my suggestions. The staff is concerned about her health and safety. Between everyone involved with Dale, she is cared for very well. Thank you for that!"
–Arlene Erickson, Guardian
"We were throwing a surprise party for my parent's eightieth birthdays and wanted all the grandchildren to be there. My nephew is in a Brotoloc North home and the manager, John Veith, personally took the time on a weekend to bring my nephew to his grandparents' party. To me that represented the lengths the staff will go to treat not only the clients with love and compassion, but their families as well. It meant the world to my family to have him as part of our joyous celebration. John made that happen.
The staff at the Brotoloc North home where my nephew lives, have always extended themselves to make it a pleasant experience, and they have done so consistently for years. One thing of utmost importance to me is the fact that staff at the Brotoloc North home where my nephew resides, has changed very little in the many years he's been there. For my nephew, who does not handle change well at all, it's a wonderful situation. Recently he appeared to have a minor seizure, but without staff being familiar with his actions that episode might have been missed. Staff made observations based on years of familiarity with his actions. So, speaking for both myself and my nephew, thank you to Brotoloc North for finding great staff and keeping them!"
–Brenda Felber, Guardian